Tareta

Network management solution for a IT infra management company

Background and Context The firm is a leading outsourced Remote Infrastructure Service provider in India. Client was looking out to develop an agent based Network Management System that would: Provide highly customized remote management of IT infrastructure Provide the ability to configure based on the IT estate Solution A detailed study was conducted looking into existing systems how, why and when they interacted and what are the functions of these systems. At the system side we developed a comprehensive network monitoring agent that monitors the activities and reports to the server. Built a server side application with 2 components - one that interacted with the agent and captured all the data, and an administration and reporting system Business Impact In addition to core requirements, our solution provided the client with the following benefits: Automate the update process for server and laptop/desktops Maintain CMDB for the entire IT estate Complete control and seamless access